A call answered in time saves nine |
"Being a small business means I, Jon Davey, have to do every blinkin' thing!"So when, around 5 years ago or so, Graham Hill approached me at a networking event and explained what he and his crew did at Verbatim I thought, that sounds like a good idea.I obviously sat on it for a while as it was going to add £100 to the costs side of my cash flow and the idea of business is to add £100 to the income side of the business each day… ideally each hour… or even minute ;) We met a few times at various networking events and in the end I said, “Oh, go on then, let’s try it for a few months and see if it gives me great value for money. See if the time I save not digging out numbers is worth it. If after 3 months I feel it has been a net gain then we’ll keep going.” 5 years later and if you call 01753 852904 then most of the time you’ll go straight through to the girls and guys at Verbatim – The Phone Answering Service. Why am I still using them?Because the net effect on cash flow is a positive one.Rather than worrying if I’m answering the phone correctly, they always do. I then get an email and a text saying who has called with a phone number and their message. This allows me to appear grander than I am because I have a receptionist / PA who is always in a good mood, Verbatim treat their people well, even giving them lunch at Christmas ;) This means that when Mr Corporate makes that first important call its not me say, “Alright, how’s it hanging?” It’s a professional with a script who knows how to handle the corporate buyer as well as those annoying far away call centres. If you want to save yourself time and money then you’d best sign up for a FREE trial… give Graham a bell on 0800 0787 300 and tell him Jon sent you. Thank you. Jon Davey Social Media Director 01753 852904 
Our own No1 product in the summer of 2011 is our LinkedIn Workshops.We show business men and women how to make the most of LinkedIn for business generation.We avoid the egocentric side of social media which tends to be the domain of many a self proclaimed guru and focus on the value that can be found by digging around in the social media mud. Tune into our latest workshops by visiting www.howtouselinkedin.co.uk P.S. And if you are already a Verbatim customer and happy with the great service they offerThen why not send them a testimonial for 150-200 words, adding 15-200 words about how great you are.They can then send the whole article to me so I can make you more famous than you are right now ;) Thank you. Jon |
