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Newbury call centre helping young people into work
CALL CENTRE CHIEF WARNS GOVERNMENT IT IS FACING HUGE SOCIAL PROBLEMS
Small call centres can help combat youth unemployment by taking on apprentices and offering work placements but need more help from the Government, according to Verbatim co-founder, Graham Hill.
He warned that without stemming the problem of youth unemployment, everyone would suffer. ‘If we don’t tackle youth unemployment now, people of my generation can say goodbye to their pensions. This will cause huge social problems in the future – problems that the Government and Welfare State will be left to deal with. We need to act now and the Government needs to make it easier for small businesses to take on young people.’
Figures released last week show the number of 18 to 24-year-olds signing up for jobless benefits has increased by nearly 8,000 to 490,000.
This month, the Government started awarding public bodies and third sector organisations grants from a £1 billion pot. Its Future Jobs Fund will help 18 to 24-year-olds get back to work. Through a bidding process, the fund aims to create around 150,000 jobs with at least each bid creating 30 posts.
Despite this initiative, Hill wants more help given to smaller businesses so they can employ young people. He said: ‘There are more than four million small businesses in the UK who employ between one and 10 people. If only one in five could take on a young person youth unemployment would be solved.
‘Most large corporates are shedding jobs at the moment. But good quality small and medium-sized enterprises are taking on staff. These are the businesses that the Government should be targeting and helping to employ young people, either through modern apprenticeships or by facilitating work placements.’
Verbatim, a professional answering service, has a team of young people working within its company and sponsors them to complete their NVQ level2 qualifications. Hill said that young people should not be ‘expected to step into a job and be left to get on with it’ as they will need some form of training, either by colleagues or through specific training schemes.
That pic of Graham made me smile... he's always blumming smiling is that lad... had to create a caption competition over here!
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