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LIVE call answering service
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Call centre customer service EXCELLENCE
Nick East celebrates 5 years with Newbury firm, Verbatim, the phone answering service.
Graham Hill and Gavin Peck, directors of Verbatim, presented Nick, our Customer Services Manager with football themed gifts in red. This is not lost on Nick being a Chelsea fan.
Gavin said “ We first met Nick when we interviewed him at the Newbury Hilton hotel in the piano bar in April 2004. He demonstrated his ability to be cool under pressure, which is one of his great strengths, because unexpectedly the pianist was playing that afternoon and we were serenaded with ‘The Sting’
Graham comments “Nick is a man to be avoided at all costs at Christmas parties when there is a Jack Daniels & coke in his hand – there is only one winner....
...well there are two winners- our company because Nick has made a great contribution to our growing success since he joined us from the AA- we like to think we rescued him, Verbatim being the 5th emergency service!”
Verbatim Call Centres
Verbatim is a call centre based in Newbury founded in 1997 to provide a professional, business friendly outsourced reception and call answering service for SME's.
Now 12 years on we represent over 550 clients answering nearly half a million calls a year for independent professionals, SME's, the professions and large blue chip organisations.
Call 08000 787 300
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