Newbury call centre helping young people into work
21/10/09
CALL CENTRE CHIEF WARNS GOVERNMENT IT IS FACING HUGE SOCIAL PROBLEMS Small call centres can help combat youth unemployment by taking on apprentices and offering work placements but need more help from the Government, according to Verbatim co-founder, Graham Hill.
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Candlestick Telephone! Could have got you a chandelier gov!!
14/09/09
Local Newbury company Verbatim will be featured on BBC TV’s “Trust Me I’m A Dealer” this week (17th September 2009). The programme sees antique dealer and TV presenter Paul Martin using a family’s cash to buy and sell antiques, in the hopes he can turn a profit for them and help them fulfil a dream.
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Receptionist of the Year awards
15/06/09
The tension is mounting within Verbatim the local phone answering service. What’s the cause of the tension? The tough economic times?..No; Poor results?...No. In fact in these times it is nice to be able to report that business is going well for Verbatim. The tension is due to them reaching the final stages of the Receptionist of the Year awards.
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Call centre customer service EXCELLENCE
09/06/09
Nick East celebrates 5 years with Newbury firm, Verbatim, the phone answering service. Graham Hill and Gavin Peck, directors of Verbatim, presented Nick, our Customer Services Manager with football themed gifts in red. This is not lost on Nick being a Chelsea fan.
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Joanna Lumley’s Forgotten British Ghurkhas visit Newbury firm
03/06/09
Local firm helps in attempt to raise half a million pounds for Gurkhas - Britain's forgotten soldiers Gurkhas visited local phone answering firm Verbatim today to see for themselves calls donating funds to a new charity “ The Forgotten British Ghurkha” .
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Who Else Wants To Increase Their Business' Income?
14/05/09
Quickly, easily and cheaply? You are losing business needlessly - and you don't know just how much. How many calls do you miss - when you're busy - or out? You don't know. Can you honestly say every single call is answered quickly and professionally?
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Call answering service - Jodie Piper
05/05/09
Spotlight on... Jodie Piper, Receptionist - You had your first baby in May. How are you enjoying being a Mum? Yes, I had little Molly on May 24th so she’s nine months now. I am loving everything about being a Mum! She’s getting to that age now where she’s into anything and everything. Believe it or not she’s almost walking - she stands and balances and you can just tell she’s going to go for it any day...
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Call answering service - Lorna Noakes
07/03/09
Spotlight on... Lorna Noakes, Receptionist - You’re Verbatim’s newest member of staff. How long have you worked for the team at Verbatim? I’ve been here two months now, although it seems like longer because everybody is so friendly that you can’t feel like the new girl for very long! Before I came here, I was working in administration for a specialist dental studio. My job included phone work but it was very different to what we do here, of course.
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